Mushroom Property

FAQ 1

• We will create FAQs over time, watch this space :-)

Our Team 1

• Meet the Team

Maintenance 6

• There is no hot water/heating
• How do the boiler settings work?
• Tumble Dryer isn't working properly - Hoover - Sensordry - 8kg - Condenser VHC 680C
• VAX Vacume Cleaner not working properly
• VAX Upright Vacume Cleaner not working properly

View all 6

Bills 2

• Bills Cap Explained
• Managing the cost of Heating

Rent/Payment Queries 3

• Variations in monthly rental payments
• Can I get receipts or visibility of my billing?
• Why am I receiving an invoice when I pay be standing order?

General Policies 3

• Garden Maintenance
• Logging Tickets and Verbal Agreements
• Lost Keys / Locked in Room

Day to day living 5

• Bins & Rubbish Collections
• Broadband
• Cleaners
• Links to Buses
• What sundires/supplies do we provide with the house?

Complaints 1

• Complaints Procedure

Directions 1

• Directions to all properties