If you are unhappy with the service you have been provided, which of course will happen from time to time please follow the process below:
- Log a ticket on this system
- Allow us some time to investigate and to discuss with you before we formally respond
- If you are not happy with this response please escalate to Divian@werentcoventryrooms.com, we may organise to meet or discuss further
- If you are unhappy with this response you can further escalate to tom.manning@werentcoventryrooms.com - please note: the order of number 3 and 4 may be different depending upon who dealt with the initial query (ie may be the other way around)